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How To Cancel Planet Fitness Membership With No Stress
You want to stop your Planet Fitness membership. How do you do it? You can cancel your Planet Fitness membership in two main ways: by visiting your home club in person or by sending a letter through the mail. You cannot usually cancel by phone or online. It’s important to follow the specific rules to make sure your membership really stops and you don’t get charged more. We will look at the best ways to cancel without problems.
Getting Ready To Cancel Your Membership
Before you start the process to cancel your Planet Fitness membership, you should know a few things. This will help you avoid surprises. Knowing the steps and rules makes it easier. It helps you stop paying when you expect to.
Knowing Your Membership Rules
Every Planet Fitness membership has rules. These rules are in your contract. When you signed up, you agreed to these rules. The rules say how you must cancel. They also talk about fees. Some members have a basic membership. Others have the Black Card membership. The rules for cancelling are usually the same for both types. But knowing your specific plan is good.
Finding Your Club Information
You need to know your “home club.” This is the gym you joined first. You signed up there. This is important for cancelling. If you cancel in person, you must go to this club. If you cancel by mail, you send the letter to this club. Make sure you have the right address. You can find it online. Or you can call the club.
Getting Your Membership Details Ready
Have your membership number. This number helps Planet Fitness find your account quickly. It is on your key tag or in the Planet Fitness app. You might need it for the cancellation form. You might need it for the cancellation letter. Having this ready saves time.
When Is The Best Time To Cancel?
Timing is very important for cancelling Planet Fitness. Planet Fitness charges an annual fee once a year. This fee is added to your account around your sign-up date. You do not want to pay this fee if you are leaving soon. Check your contract or ask the club when this fee is charged.
Most clubs ask you to cancel before the 10th of the month. If you cancel after the 10th, they might charge you for the next month. This is part of the planet fitness cancellation policy. Plan your cancellation before the 10th. This helps stop extra charges.
- Check your annual fee date: Cancel well before this date.
- Check the monthly billing date: Cancel before the 10th of the month.
What About Fees?
You might wonder about a planet fitness cancellation fee. Planet Fitness often has a rule about leaving early. If you signed a contract for a certain time (like 12 months) and you leave before it ends, you might pay a fee. This fee can be around $58. This rule is in your planet fitness contract.
If you joined with no long-term contract (like a month-to-month plan) or if your contract time is over, you usually do not pay a cancellation fee. Read your contract to be sure. Or ask the staff at your home club.
- Check your contract length.
- See if your contract time is finished.
- Ask about any early termination fee.
Knowing these details helps you cancel with no stress. You are ready for the next steps. You know what to expect with fees and timing.
Method 1: Cancel Planet Fitness In Person
One common way to stop your membership is to go to your home club. This lets you talk to the staff directly. It can feel more certain. You can get proof that you cancelled right away. This is how to cancel planet fitness in person.
Steps To Cancel At The Club
Here are the steps to follow when you cancel planet fitness in person:
- Go to your home club. You must go to the gym where you joined. You cannot cancel at a different Planet Fitness location. Find the address and go during their business hours. It is often best to go during normal business hours, not very early or late.
- Talk to the front desk staff. Tell them you want to cancel your membership. They know the process.
- Ask for the cancellation form. Planet Fitness usually uses a special form for cancelling. This is the planet fitness cancellation form. You need to fill this out.
- Fill out the form carefully. Write your name exactly as it is on your membership. Include your membership number. Give your contact information. Make sure everything is clear. They might ask why you are cancelling. You do not have to give a reason if you do not want to. But a simple reason is fine.
- Show your ID. They might ask to see your photo ID. This proves you are the account holder.
- Get a copy of the form. This is very important. After you fill out the form and give it to the staff, ask for a copy. This copy is your proof. It shows you started the cancellation. It should have a date and maybe a staff signature. Keep this paper safe. This is your record of cancelling.
- Confirm the final billing date. Ask the staff when your last payment will be. Also, ask when your membership will officially end. They should tell you based on when you fill out the form. Remember the rule about cancelling before the 10th of the month.
- Check for any fees. Ask again about any cancellation fees. Make sure you understand if you owe anything extra. This confirms what you learned before.
Benefits Of Cancelling In Person
There are good reasons to cancel planet fitness in person:
- You get instant proof. You walk away with a copy of your signed form. This is strong evidence that you started the cancellation.
- You can ask questions. If you are not sure about something, you can ask the staff right away. They can explain the policy or fees.
- It might feel more final. Talking to a person and signing a paper can give you peace of mind. You know the request was received.
Things To Remember When Going In Person
- Only your home club can help you cancel.
- Bring your ID and possibly your membership number.
- Ask for and keep a copy of the planet fitness cancellation form.
- Confirm the date your membership stops and the last payment date.
Cancelling in person is a sure way to start the process. Make sure you leave with proof. This helps prevent problems later.
Method 2: Cancel Planet Fitness By Mail
You can also cancel your Planet Fitness membership by sending a letter. This is a good choice if you moved far away from your home club. Or if you cannot get to the club easily. However, you must do it the right way. You must use a planet fitness certified letter.
Why Use A Certified Letter?
A certified letter is mail that is tracked. When the club gets the letter, someone must sign for it. The post office gives you a receipt showing they received the letter and who signed for it. This receipt is your proof. It shows you sent the letter and the club got it. This is needed for cancelling planet fitness by mail. Without this proof, the club might say they never got your letter.
Using a planet fitness certified letter is a key part of the planet fitness cancellation policy for mail.
Steps To Cancel By Mail
Here are the steps to follow when you cancel planet fitness by mail:
- Write a clear cancellation letter. This letter must include important information.
- Your full name (exactly as it is on your membership).
- Your membership number.
- Your date of birth.
- Your address and phone number.
- A clear statement that you want to cancel your membership.
- The date you are writing the letter.
- Ask for a confirmation letter from Planet Fitness. This letter should say your membership is cancelled and when the last payment will be.
- Address the letter correctly. Send it to your home club. Find the exact mailing address for the club. Do not send it to Planet Fitness headquarters. It must go to your home club.
- Go to the post office. You must send the letter as certified mail. Ask for “Certified Mail with Return Receipt Requested.” The return receipt is the paper that comes back to you after someone at the club signs for the letter. This is your proof.
- Send the letter. Pay the postage. The post office will give you a tracking number. Keep this number.
- Keep all your records. Keep a copy of the letter you sent. Keep the post office receipt with the tracking number. When you get the signed return receipt back from the post office, keep that too. This signed receipt is your strongest proof the club received your cancellation request.
- Follow up (optional but recommended). Wait a week or two after the club should have received your letter. Then, call your home club. Ask if they received your cancellation letter. Confirm that your membership is being cancelled. Ask again about the last payment date and the effective cancellation date.
What Should Be In Your Cancellation Letter?
Your letter is very important. Make sure it is clear and has all needed details.
- Your Name: [Your Full Name]
- Your Membership Number: [Your Membership Number]
- Your Date of Birth: [Your Date of Birth]
- Your Address: [Your Street Address, City, State, Zip Code]
- Your Phone Number: [Your Phone Number]
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Date: [Date Letter is Written]
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To: [Your Planet Fitness Home Club Name]
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[Club’s Full Mailing Address]
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Dear Planet Fitness,
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I am writing to request the cancellation of my gym membership. My name is [Your Full Name], and my membership number is [Your Membership Number]. My date of birth is [Your Date of Birth].
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I request that my membership termination be effective according to your policy. I understand that my final billing date may depend on the date you receive this letter. Please confirm the date my membership will end and the date of my final payment.
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Please send me a written confirmation that my membership has been cancelled to my address listed above.
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Thank you for your time and help.
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Sincerely,
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[Your Signature]
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[Your Typed Name]
This letter gives the club all the information they need. It clearly states you want to cancel. It asks for confirmation.
Benefits Of Cancelling By Mail
- Convenience: You do not have to visit the club. This is good if you live far away.
- Proof of delivery: The certified mail receipt proves the club got your letter. This is strong evidence.
Things To Remember When Cancelling By Mail
- You must use certified mail with return receipt requested. Regular mail is not enough.
- Send the letter to your home club’s mailing address.
- Keep copies of everything: the letter, the post office receipt, and the signed return receipt.
- Factor in mail time. Send the letter well before the 10th of the month and before your annual fee date.
Cancelling by mail takes more steps with the post office. But the certified mail gives you the needed proof. This is key to ensuring your planet fitness membership termination is processed correctly.
Comprehending The Planet Fitness Cancellation Policy
Knowing the rules helps you cancel the right way. The planet fitness cancellation policy covers several things. It talks about how you must cancel. It talks about fees. It talks about timing.
The Official Way To Cancel
The main part of the policy is how you can cancel. As discussed, it is usually only in person or by certified mail. They do not allow cancelling over the phone or through email or online accounts in most cases. This is why following the steps for in person or certified mail is critical. These are the required methods for cancelling planet fitness membership.
Monthly Dues
Planet Fitness charges monthly dues. These dues are usually taken out of your bank account or credit card each month. The policy says that if you cancel before the 10th of the month, you usually will not be charged for the next month. If you cancel on or after the 10th, they will likely charge you for the next month. Your membership will then end after that next billing cycle finishes. This is a key point for timing your cancellation.
- Cancel before the 10th: Avoid next month’s charge.
- Cancel on or after the 10th: You will likely pay for the next month.
Annual Fee
Almost all Planet Fitness memberships have an annual fee. This fee is charged once a year. It is usually around $39. This fee helps with upkeep of the gyms. The date this fee is charged is usually based on when you joined. It’s listed in your planet fitness contract.
If your annual fee date is coming up soon, make sure you cancel and get confirmation before that date. If you cancel after the annual fee is charged, you will still have to pay it. The club will not refund it just because you are cancelling soon after.
- Find your annual fee date.
- Cancel well before this date to avoid paying it.
Cancellation Fee
Does Planet Fitness have a cancellation fee? Yes, sometimes. This is the planet fitness cancellation fee. It depends on your contract. If you signed a contract for a set period, like one year, and you leave before that year is over, you might pay a fee. This is an early termination fee. It is usually about $58.
If you joined with a “no commitment” or month-to-month plan, or if your set contract time has finished, you usually do not pay this early cancellation fee. Check your original planet fitness contract to be sure. If you cancel after your contract time is done, you should not be charged this fee.
- Early cancellation fee applies if you break a long-term contract.
- No fee usually if you are month-to-month or finished your contract term.
Summary of Key Policy Points
Policy Item | Details | Action Needed |
---|---|---|
How to Cancel | In Person at home club OR Certified Mail to home club. | Choose one method; follow steps carefully. |
Monthly Billing | Billed around the 17th of the month (check your specific date). | Cancel before the 10th to avoid the next month’s bill. |
Annual Fee | Billed once a year, specific date based on join date. | Cancel before this date to avoid the fee. |
Cancellation Fee | Applies if you end a term contract early (approx $58). | Check your contract; finish term to avoid fee. |
Proof of Cancellation | Needed to show you cancelled. | Get a copy of the form (in person) or certified mail receipts (by mail). |
Cancelling Requirements | Must follow required method (in person/certified mail), provide details, potentially fill form. | Do exactly what the policy requires. |
Knowing these points about the planet fitness cancellation policy helps you understand the process. It helps you plan the best time to cancel. It helps you know about potential costs like the planet fitness cancellation fee or the annual fee.
Common Questions About Cancelling
Many people have questions when they want to stop their membership. Here are answers to some common ones about cancelling planet fitness requirements and process.
Can I Cancel Online or By Phone?
No, usually you cannot cancel your Planet Fitness membership online or over the phone. The official planet fitness cancellation policy requires you to cancel either in person at your home club or by sending a certified letter. This is a common rule to make sure the request is real and documented. Do not try to cancel online or by phone. It will likely not work. You need to follow the in-person or mail method.
Can Someone Else Cancel For Me?
The policy usually requires the member to cancel. If you cancel in person, you must show your ID. If you cancel by mail, the letter comes from you. In special cases, like a medical issue or if you are out of the country, the club might make an exception. You would need to contact your home club directly and explain your situation. They might ask for proof, like a doctor’s note. But normally, you must do the cancelling yourself.
What Is A “Home Club”?
Your home club is the specific Planet Fitness location where you originally joined and signed your contract. This is the only club where you can cancel your membership in person. It is also the club you must send your certified cancellation letter to. Even if you use your membership at other Planet Fitness locations (like with the Black Card), your cancellation must go through your home club.
What If I Moved Far Away From My Home Club?
If you moved, cancelling by certified mail is the best option. You send the letter to your original home club’s mailing address. Make sure you follow the steps for cancelling planet fitness by mail carefully, especially using certified mail with return receipt.
What If I Have A Medical Reason To Cancel?
Planet Fitness policy may allow cancellation for medical reasons, even if you are still within a contract term. You usually need to provide a doctor’s note or other proof of your medical condition that prevents you from using the gym. Contact your home club to ask about their specific requirements for medical cancellations. They might waive the early cancellation fee in this situation.
What If I Am In The Military And Get Moved?
Military orders are often accepted as a reason to cancel a gym membership, even mid-contract. You will likely need to provide a copy of your official orders. Contact your home club and ask about their policy for military transfers. They should be able to cancel your membership without the early cancellation fee.
What Happens After I Cancel?
After you cancel, Planet Fitness should stop charging your monthly dues. Based on the timing, you might have one final charge for the next month. You will not be charged the annual fee again if you cancel before its date. If you were in a term contract, you might be charged the early planet fitness cancellation fee if applicable. Your access to the gym will end after your last paid month is finished. Keep your cancellation proof. Check your bank statements to make sure they stop charging you.
How Long Does Cancellation Take?
The process itself happens when you hand in the form or when the club receives the certified letter. However, it might take a few days for it to be processed in their system. Your membership will usually remain active until the end of the billing cycle for which you made your last payment. If you cancel before the 10th, your last payment is the one for the current month, and access ends before the next month starts. If you cancel on or after the 10th, you pay for the next month, and access lasts through that next month. The club staff or the confirmation letter should tell you the exact date your membership ends.
What Is The Difference In Cancelling Black Card vs. Standard Membership?
The steps for cancelling are the same for both types. You still cancel in person at your home club or by certified mail. The planet fitness cancellation policy about timing (before the 10th) and annual fees applies to both. The main difference is the cost of the membership itself before you cancel. The method for planet fitness membership termination is the same regardless of the plan type.
Should I Cancel My Payment Method?
Some people stop the automatic payments through their bank or credit card after cancelling. This can prevent unwanted charges. However, it is best to wait until your cancellation is fully processed and confirmed. If you stop payments too early and the club says you did not cancel correctly or still owe a fee (like the annual fee or cancellation fee), this could lead to problems. The club might send your account to collections. It is better to follow the official cancellation steps and keep your payment method active until you are sure everything is finalized and no more money is owed based on the rules. Keep your cancellation proof to fight any wrong charges.
Tips For A Smooth Cancellation
Cancelling your membership should not be hard. By following the rules and being prepared, you can make it easy. Here are some tips for cancelling planet fitness with no stress.
- Read Your Contract First: Find your original planet fitness contract. Read the section about cancellation. Know the terms about fees and required notice. This is your best guide.
- Know Your Home Club: Make sure you know the name and address of the club where you joined. This is where you must cancel.
- Choose Your Method: Decide if you will go in person or send a certified letter. Pick the one that works best for you.
- Time It Right: Plan to cancel well before the 10th of the month. Also, cancel before your annual fee is due. This saves you money.
- Be Prepared (In Person): Have your membership details and ID ready. Be ready to fill out the planet fitness cancellation form.
- Be Prepared (By Mail): Write a clear letter with all your information. Go to the post office to send it as certified mail with return receipt requested.
- Get and Keep Proof: This is the most important tip.
- If cancelling in person, get a signed copy of the cancellation form.
- If cancelling by mail, keep copies of the letter, the certified mail receipt, and the signed return receipt.
- Keep these papers safe! They are your evidence if there is a problem later.
- Confirm Everything: When you cancel, ask when the membership stops and when the last payment will be. If you cancel by mail, call the club after they receive your letter to confirm. If possible, get written confirmation from the club (like the letter you requested in your certified mail).
- Check Your Bank Statements: For a few months after cancelling, check your bank or credit card statements. Make sure Planet Fitness is not charging you anymore.
- Be Polite: When you deal with the staff, be polite. This can help the process go smoothly.
By following these tips, you use the correct cancelling planet fitness requirements. You make sure you meet the planet fitness cancellation policy rules. You protect yourself from unwanted fees or billing errors.
Possible Problems And How To Handle Them
Even if you follow the steps, sometimes things go wrong. Here are some problems you might face and what to do.
Problem: You are still being charged after cancelling.
- Why it happens: Maybe the cancellation was not processed correctly. Maybe you cancelled after the 10th, and the current charge is for the final month. Maybe they say they did not receive your mail.
- What to do:
- Check your cancellation proof first. Look at the date on your cancellation form copy or your certified mail return receipt. When did you cancel? When was your last payment expected based on the policy?
- Contact your home club. Explain that you cancelled on [Date] using [Method – in person or certified mail] and you are still being charged. Provide the date and maybe staff name if you remember from in person. Provide tracking number for certified mail.
- Provide your proof. If they do not stop the charges, send them a copy of your cancellation form or certified mail receipt. You can send this certified mail too, to keep a record.
- If the club does not help, you can dispute the charge with your bank or credit card company. Show them your cancellation proof. Your bank can often reverse the charge if you provide evidence.
- If needed, you can file a complaint with consumer protection groups in your area or the Better Business Bureau (BBB).
Problem: They say you owe an early cancellation fee, but you think you should not.
- Why it happens: You might have forgotten you were in a term contract. Or there might be a mistake.
- What to do:
- Review your original planet fitness contract. See if you signed up for a specific length of time. See if that time is finished. Check the rules about early termination fees.
- Talk to your home club. Explain why you believe you should not pay the fee. Show them your contract if needed.
- If you cancelled for a valid reason allowed by policy (like medical or military), provide the necessary documents (doctor’s note, military orders).
- If they still insist you owe the fee and you disagree, you can try the dispute process with your bank or a consumer group.
Problem: The club says they never got your certified letter.
- Why it happens: Mail can get lost. Or the club might have misplaced it.
- What to do:
- Check your certified mail tracking number on the postal service website. See when it was delivered and who signed for it. This is your key proof.
- Contact the club. Tell them you sent a certified letter on [Date Sent] with tracking number [Tracking Number]. Tell them the postal service shows it was delivered on [Delivery Date] and signed by [Name if available].
- Send them copies of your certified mail receipt and the signed return receipt (if you got it back). This proves they received it.
- Request that they process your cancellation based on the date they received the certified letter.
- If they still refuse, you have strong evidence to dispute any further charges with your bank.
In any problem situation, the key is having your proof. Your copy of the cancellation form or your certified mail receipts are your protection. Always keep them safe until you are sure the membership is fully cancelled and no more charges appear.
Grasping The Planet Fitness Contract
Your Planet Fitness contract is the agreement you made when you joined. It lists the rules, fees, and length of your membership. Understanding this contract helps you understand the cancelling planet fitness requirements.
Key Parts of the Contract Related to Cancellation
- Membership Type: Basic or Black Card. This usually does not change how you cancel, but the benefits and costs are different before you leave.
- Commitment Period: Does your contract say you must be a member for a certain time, like 12 months? Or is it month-to-month? This decides if you might pay an early cancellation fee.
- Monthly Dues Amount: How much you pay each month.
- Annual Fee Amount and Date: How much the yearly fee is and when they charge it. This date is important for timing your cancellation.
- Cancellation Clause: This section explains how to cancel (in person or certified mail), the notice required (like before the 10th), and any fees (like the early termination fee). This part is most important for planet fitness membership termination.
Finding Your Contract
When you joined, you likely got a copy of your contract. It might have been a paper copy or sent to you by email. If you cannot find it, you can ask your home club for a copy. They should have it on file.
Why The Contract Matters For Cancelling
The contract is a legal document. It holds both you and Planet Fitness to certain rules. When you follow the cancelling requirements written in the contract (like using certified mail or cancelling before the 10th), you meet your end of the agreement. If they do not process your cancellation correctly after you followed the contract rules, they are not following the agreement. This is why keeping proof is so important. It shows you did what the contract asked for planet fitness membership termination.
Knowing your planet fitness contract helps you avoid surprises. It tells you about the planet fitness cancellation fee if you leave early. It tells you about the annual fee date to help you time your cancellation. It confirms the approved ways to cancel.
Frequently Asked Questions (FAQ)
Here are some quick answers to more questions about cancelling Planet Fitness.
Q: How much is the Planet Fitness cancellation fee?
A: If you signed a term contract (like 12 months) and cancel before it ends, the early cancellation fee is typically around $58. If your contract term is over or you are month-to-month, there is usually no cancellation fee.
Q: Do I need a planet fitness cancellation form?
A: Yes, if you cancel in person, the club will give you a planet fitness cancellation form to fill out. If you cancel by certified mail, you write a cancellation letter instead of using a standard form.
Q: What should be in my planet fitness certified letter?
A: Your certified letter should include your full name, membership number, date of birth, address, phone number, a clear statement you want to cancel, and a request for confirmation.
Q: Can I freeze my membership instead of cancelling?
A: Planet Fitness allows members to freeze their accounts for certain reasons, often related to medical issues. Freezing means you pause payments and gym access for a period. This is different from cancelling. Ask your home club about their freeze policy if you might only need a temporary break.
Q: Will I get a refund for my last month’s payment or annual fee if I cancel?
A: Usually, no. If you cancel after the 10th of the month, you pay for the next month, and that payment is not refunded. If you cancel after the annual fee is charged, that fee is not refunded. This is why timing your cancellation is key.
Q: How do I know my membership is fully cancelled?
A: The best way is to get confirmation from the club (a copy of the signed form, a confirmation letter from them) and to check your bank statements to see that the charges have stopped. Keep your proof of cancellation safe.
Q: Is cancelling Planet Fitness hard?
A: It can seem confusing if you don’t know the rules. But if you follow the required steps (in person or certified mail), time it correctly, and keep your proof, it should be a straightforward process with no stress.
Conclusion
Cancelling your Planet Fitness membership means following their specific rules. The main ways to cancel are going to your home club in person or sending a planet fitness certified letter. Make sure you understand the planet fitness cancellation policy, especially regarding the before-the-10th rule and the annual fee date. Check your planet fitness contract to know about any potential planet fitness cancellation fee if you are leaving early. Always, always get proof that you cancelled, whether it’s a copy of the planet fitness cancellation form or your certified mail receipts. By being prepared, timing it right, and keeping your records, you can stop your membership smoothly and with no stress. Remember the cancelling planet fitness requirements and follow them closely for successful planet fitness membership termination.