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Quick Steps to Cancel La Fitness Membership Today
You want to cancel your LA Fitness membership. How do you do it? You need to follow specific steps, usually by sending a letter or visiting the club. Is there a La Fitness cancellation fee? Maybe. It depends on the rules in your La Fitness membership agreement. The La Fitness cancellation policy explains all the details. This guide will walk you through the La Fitness membership cancellation process simply.
Gym memberships can be great. But sometimes life changes. Maybe you moved. Maybe you found a new place to work out. Or maybe you just don’t go anymore. Ending your membership should be simple, right? With LA Fitness, it takes following their rules closely. If you know the steps, you can cancel your membership smoothly.
Grasping the Rules of Your Membership
Every LA Fitness membership has rules. These rules are in your La Fitness membership agreement. This paper is very important. It tells you everything about your membership. It includes how much you pay and how often. It also tells you how to stop being a member. This is the La Fitness cancellation policy section.
Your agreement says things like:
* How much notice you must give before you cancel.
* If there is a fee to cancel early.
* How you must send your request to cancel.
Finding your copy of the La Fitness membership agreement is a good first step. If you can’t find it, you can ask the staff at your club. Or you might find details on the LA Fitness website. Knowing the rules upfront saves you time and stops surprises, like unexpected fees.
Getting Ready to Cancel
Before you start the La Fitness membership cancellation process, get some things ready. This makes everything go faster.
What You Need to Have
You will need certain pieces of information. Have these ready:
- Your Name: Your full legal name as it is on your membership.
- Your Membership Number: This is very important. It’s how they find you in their system. This number is on your membership card or your agreement paper.
- Your Address: The address linked to your membership account.
- Your Phone Number and Email: Ways they can contact you if needed.
- Your Home Club Address: The address of the LA Fitness club where you first joined or the one you use the most.
- The Date: The day you are making the request.
Having these details correct is vital. It helps LA Fitness find your account quickly. It lowers the chance of mistakes.
The La Fitness Membership Cancellation Process Steps
LA Fitness wants you to send your cancellation request in writing. There are mainly two ways people do this:
1. Sending a letter by mail.
2. Going to your club in person.
Most people use the mail method. It gives you a clear record that you sent your request.
Getting the Right Paperwork
You will likely need a special form. This is the La Fitness cancellation form. You can usually get this form in a few ways:
- From Your Club: Go to the front desk or talk to the manager. Ask for the form to cancel your membership.
- Online: Check the official LA Fitness website. They might have a printable version of the form there. Look in the “Contact Us” or “Member Services” sections.
The form asks for all the information you gathered earlier (your name, member number, etc.). It might also ask why you are canceling. You don’t always have to give a reason, but filling out the form completely is best.
Method One: Canceling by Mail
This is the most common and often the safest way to cancel. Sending your request by mail gives you proof that LA Fitness got it.
Steps for Sending Your Cancellation by Mail
Follow these steps carefully:
Step 1: Get and Fill Out the Form
Get the La Fitness cancellation form. Print it out if you found it online. If not, get it from the club. Fill in all your information neatly and clearly. Make sure your membership number is correct. Sign and date the form.
Step 2: Find the Correct Mailing Address
This is a very important step. You do not usually send the cancellation form to your local club’s physical address. LA Fitness has special service centers that handle cancellations. The correct La Fitness address for cancellation is usually written in your La Fitness membership agreement.
If you cannot find your agreement, ask the staff at your club for the exact address for cancellations. Do not guess. Sending it to the wrong place means your membership will not be canceled. It could lead to you being charged more money. The address might be a PO Box or a specific department address. Double-check this address.
Step 3: Write a Simple Letter (Optional but Recommended)
While the form is the main thing, writing a short letter can be helpful.
* State clearly you want to cancel your membership.
* Include your full name and membership number.
* Mention the date you want the cancellation to be effective (though this depends on their policy and notice period).
* Say that you have filled out and included the required La Fitness cancellation form.
This letter adds clarity to your request.
Step 4: Send It by Certified Mail with Return Receipt
This step is key to having proof. Go to a post office. Put your filled-out form (and letter, if you wrote one) in an envelope. Address it to the correct La Fitness address for cancellation that you found.
At the post office, ask to send the letter by certified mail. Also, ask for “return receipt requested.”
- Certified mail: The post office tracks your letter. You get a receipt showing you sent it.
- Return receipt requested: A small green card comes back to you in the mail after LA Fitness receives and signs for your letter. This card has the date they received it and a signature. This is your solid proof that they got your cancellation request.
Paying a little extra for certified mail and return receipt is highly recommended. It prevents LA Fitness from saying they never got your request.
Step 5: Keep Copies of Everything
Before you mail the letter, make copies of:
* The filled-out La Fitness cancellation form.
* The letter you wrote (if any).
* The envelope showing the address.
After you mail it, keep:
* The certified mail receipt from the post office.
* The return receipt card that comes back to you.
Put all these papers in a safe place. You might need them if there are any issues later, like if they continue to charge you.
Method Two: Canceling In Person
Some members prefer to cancel their membership at their home club. While possible, it’s crucial to still get written proof.
Steps for Canceling at the Club
Step 1: Go to Your Club
Visit the LA Fitness club where you are a member. It is often best to go during manager hours.
Step 2: Talk to the Manager
Ask to speak with the club manager or the person in charge of membership changes. Tell them you want to cancel your membership.
Step 3: Ask for the La Fitness Cancellation Form
Ask for the La Fitness cancellation form. They should give you one. Fill it out completely while you are there.
Step 4: Get Written Proof
This is the most important part of in-person cancellation. Ask the manager or staff member to sign and date your copy of the filled-out form. Ask for a written note on club letterhead stating that you requested to cancel on that date. It should include your name and membership number. Get the name of the staff member who helped you.
Simply handing the form to someone without getting signed proof might not be enough. The form could get lost. Always get something in writing that you can take with you.
Step 5: Keep Your Proof
Keep your signed copy of the form and any written note you got. Just like with mailing, these papers are your proof you followed the process.
Many people choose the mail method because the certified mail receipt and return receipt card are very strong, official proof. Getting solid proof in person can sometimes be harder.
Fathoming the Fees: The La Fitness Cancellation Fee
Will you have to pay money to stop your membership? Maybe. It depends entirely on the La Fitness cancellation policy that was part of your La Fitness membership agreement when you joined.
Here are common reasons you might or might not pay a La Fitness cancellation fee:
- Term Contract: If you signed up for a specific length of time (like 12 or 24 months), you might have agreed to stay a member for that whole time. If you cancel before that time is up, there might be a fee. This fee makes up for you leaving early. The amount of this fee will be written in your agreement.
- Month-to-Month: If you are on a month-to-month plan after an initial period, you can usually cancel at any time. However, you still need to give proper notice (usually 30 days). You might have to pay for one more billing cycle after they receive your cancellation request. This is not a cancellation fee for leaving early, but rather payment for the notice period required by the La Fitness cancellation policy.
- Promotions: If you joined during a special offer, read the terms carefully. Some promotions might require you to stay for a minimum time or pay a fee if you leave early.
How to know for sure?
* Check your La Fitness membership agreement.
* Ask La Fitness customer service.
* Talk to the manager at your club.
If they say you owe a fee, ask them to show you the part of your agreement that says this. Understand why they say you owe the money.
Avoiding the Fee
In some cases, you might be able to avoid a La Fitness cancellation fee even if you are in a contract term:
- Moving Far Away: If you move a certain distance from any LA Fitness club (check your agreement for the exact distance, often 25 miles or more), you might be allowed to cancel without a fee. You will likely need to show proof of your new address (like a utility bill).
- Medical Reasons: If a doctor says you cannot use the gym anymore for health reasons, you might be able to cancel without a fee. You will need a doctor’s note.
- Military Deployment: If you are in the military and get deployed, you can usually cancel or freeze your membership without penalty.
These exceptions are part of the La Fitness cancellation policy. You must follow the steps they require, often providing written proof.
Interpreting Your Options: Canceling vs. Freezing
Canceling is not the only option if you need to stop going to the gym for a while. You might be able to freeze La Fitness membership instead.
What is Freezing?
Freezing your membership means you pause it. You stop paying the full monthly amount. You cannot use the gym while your membership is frozen. You might pay a small fee each month to keep it frozen, or sometimes there is no fee depending on your plan and the policy at the time.
Why Freeze Instead of Cancel?
- Temporary Need: If you only need to stop for a few months (e.g., injury, travel, seasonal work), freezing is better.
- Avoid Joining Fees Later: When you freeze, you keep your membership status. If you cancel and want to join again later, you might have to pay new joining fees or sign up under new membership terms, which could be more expensive.
- Easier Process: Freezing is often simpler than canceling. You typically just need to request it, often through the club or sometimes online.
Checking the Rules for Freezing
Your La Fitness membership agreement or the club staff can tell you about freezing rules.
* How long can you freeze?
* Is there a fee to freeze?
* How do you unfreeze?
Consider freezing if your need to stop is not permanent. If you are sure you will never go back, then canceling is the right choice.
Here is a simple comparison:
| Feature | Canceling Membership | Freezing Membership |
|---|---|---|
| Goal | End membership completely | Pause membership temporarily |
| Monthly Cost | Stops (after notice period) | Stops full payment; might pay small freeze fee |
| Gym Access | Stops | Stops while frozen |
| Process | Requires written request (mail recommended) | Usually simpler request (club or online) |
| Fees | Might pay cancellation fee if in contract | Might pay a small fee to keep frozen |
| Future Join | Might pay new joining fees to rejoin | Can unfreeze and restart original membership |
| Proof Needed | Yes (certified mail receipt, signed form) | Usually less formal proof needed, but still get something if possible |
Getting Help: La Fitness Customer Service
If you have questions about the La Fitness cancellation policy, your La Fitness membership agreement, the La Fitness cancellation fee, or need the correct La Fitness address for cancellation, you can contact La Fitness customer service.
How to Reach Them
- Phone: The best way to find the correct phone number is usually on the official LA Fitness website under “Contact Us.”
- Website Contact Form: The website might have a form you can fill out.
- In Person: Staff at your local club can answer many basic questions, but the manager is usually better for complex membership issues.
Tips for Talking to Customer Service
- Have your membership number ready.
- Clearly state why you are calling (e.g., “I need information on how to cancel”).
- Be polite but firm about your request or questions.
- Write down:
- The date and time you called.
- The name of the person you spoke with.
- What they told you.
Customer service can help clarify the rules. They can guide you on the next steps. But remember, the official cancellation usually needs to be in writing via the methods discussed.
Can You Cancel La Fitness Membership Online?
Many people want to know if they can just cancel La Fitness membership online with a few clicks. As of now, LA Fitness typically requires a written request. This means you cannot just log into your account on their website or app and click a button to cancel.
You must use the official La Fitness cancellation form and send it by mail (recommended) or deliver it in person.
Always check the latest information on the official LA Fitness website or ask their customer service if this policy has changed. However, plan to use the mail or in-person method to be safe. Relying on an online method that doesn’t officially exist could mean your membership doesn’t get canceled.
Making Sure Your Cancellation is Complete
You sent the form. You got your proof. What happens next?
The Notice Period
Most gym memberships, including LA Fitness, require a notice period before cancellation is final. This is often 30 days. The La Fitness cancellation policy in your agreement will state the exact notice time.
The notice period usually starts when LA Fitness receives your written cancellation request (the date on your certified mail return receipt).
This means you will likely be billed for one more full billing cycle after they get your form. For example, if your bill is due on the 1st of the month, and they receive your cancellation form on May 15th, you will likely still be charged for June 1st. Your membership would then end before the July 1st billing cycle.
Check Your Bank Statements
After sending your cancellation request, watch your bank account or credit card statements closely. Make sure the monthly payments stop when they should, based on their notice policy and the date they received your form.
If they continue to charge you after your membership should have ended:
- Contact La Fitness customer service immediately.
- Provide them with your proof of cancellation (certified mail receipt date, return receipt card, or signed form copy).
- Explain that you followed their process and should not be charged.
If you cannot resolve it with LA Fitness directly, you may need to contact your bank or credit card company. Show them your proof of cancellation and explain that LA Fitness is still charging you. They may be able to help you dispute the charges.
Keeping Your Proof Safe
This step cannot be stressed enough. Keep copies of everything related to your cancellation request.
- Copy of the filled-out La Fitness cancellation form.
- Copy of any letter you sent.
- The certified mail receipt from the post office.
- The green certified mail return receipt card with the LA Fitness signature and date.
- Notes from phone calls to La Fitness customer service (date, time, person’s name, what was said).
- Copies of bank/credit card statements showing payments stopping (or continuing incorrectly).
Store these papers in a safe place, like a folder or a digital file. You might need them months later if a billing issue comes up. This proof shows you followed the La Fitness membership cancellation process correctly.
Putting the Steps Together Simply
Canceling your LA Fitness membership needs a plan. It is not always as quick as you might hope because of the required steps and notice period.
Here is a simple wrap-up of the main actions:
- Find Your Rules: Check your La Fitness membership agreement for the cancellation policy, notice period, and if there’s a La Fitness cancellation fee.
- Get the Form: Get the La Fitness cancellation form from the club or their website.
- Fill It Out: Complete the form with your correct membership details.
- Find the Address: Get the exact La Fitness address for cancellation from your agreement, the club, or customer service. Do not send it to the gym itself unless they tell you to.
- Mail It Right: Send the form by certified mail with return receipt requested via the post office. This gives you solid proof.
- Keep Copies: Copy the form and letter before sending. Keep the mail receipts after sending.
- Watch Your Bills: Check your bank statements to make sure payments stop after the notice period.
- Deal with Issues: If payments don’t stop, contact LA Fitness customer service with your proof.
Following these steps carefully using the La Fitness cancellation form sent to the correct La Fitness address for cancellation is the most reliable way to end your membership based on the La Fitness cancellation policy.
Frequently Asked Questions (FAQ)
Here are answers to common questions about canceling an LA Fitness membership.
How long does it take for cancellation to be final?
Once LA Fitness receives your written cancellation request (the date on your certified mail return receipt), a notice period starts. This is usually 30 days. Your membership will typically end one full billing cycle after they receive your form. So, it might take 4-6 weeks from the day you mail the letter until your last payment is due.
What if I can’t find my La Fitness membership agreement?
You can ask the staff at your local LA Fitness club for a copy or for details about your specific agreement terms, including the La Fitness cancellation policy and the correct La Fitness address for cancellation. You can also try contacting La Fitness customer service.
Can I just call La Fitness customer service to cancel?
No, usually you cannot cancel just by calling. The La Fitness cancellation policy requires your request in writing. You must fill out the La Fitness cancellation form and send it by mail or deliver it in person. You can call customer service for information, but not usually to complete the cancellation itself.
Is there an easy way to cancel La Fitness membership online?
No, typically there is no way to fully cancel La Fitness membership online through their website or app. You need to follow the written process using the La Fitness cancellation form sent via certified mail or delivered in person. Always double-check their official site for the very latest options, but be prepared to use the mail method.
What is certified mail and why do I need it?
Certified mail is a mail service from the post office that provides proof of mailing and proof of delivery. When you send your La Fitness cancellation form by certified mail with “return receipt requested,” you get a receipt when you mail it and a card back in the mail signed by the person at LA Fitness who received your letter. This is your official proof that they got your cancellation request and the date they got it. This proof is important if there is ever a question about whether you canceled or not.
Do I have to send the form to my home club’s address?
No, usually you do not. LA Fitness typically has a specific service center or P.O. Box address that handles all membership cancellations. This La Fitness address for cancellation is usually different from your local club’s address. You must use the correct address found in your La Fitness membership agreement or provided by staff/customer service. Sending it to the wrong address will delay or prevent your cancellation.
What if LA Fitness keeps charging me after I canceled?
First, check your bank statements and gather your proof of cancellation (certified mail receipt, return receipt card with date/signature). Then, contact La Fitness customer service. Clearly explain that you canceled on [Date they received your form] and provide your proof. State that you should no longer be charged according to the La Fitness cancellation policy and notice period. If they do not fix it, contact your bank or credit card company and dispute the charges, providing them with your cancellation proof.
Can someone else cancel my membership for me?
Generally, no. The membership agreement is between you and LA Fitness. You typically must be the one to sign the La Fitness cancellation form and request the cancellation yourself. Check your specific membership agreement for any exceptions, but plan to handle it yourself.
What if I moved far away? Can I cancel without a fee?
Often, yes. If you move beyond a certain distance from any LA Fitness club (check your agreement for the distance), you may be able to cancel without an early termination fee, even if you are still in a contract. You will need to provide proof of your new address as required by the La Fitness cancellation policy. Contact LA Fitness customer service or your club manager for the exact requirements.
Ending a gym membership takes careful steps. By using the correct La Fitness cancellation form, sending it to the right La Fitness address for cancellation by certified mail, and keeping all your proof, you can navigate the La Fitness membership cancellation process successfully. Remember to check your specific La Fitness membership agreement for all the details relevant to your plan.