You want to end your LA Fitness gym membership. How can you do this? The main way to cancel your LA Fitness membership is by sending a written request, usually using their specific cancellation form, through certified mail to their corporate office. You cannot typically cancel your membership by phone or just by telling the gym staff at your local club. Canceling online might be possible in some cases, but mailing the form is the most common and reliable method according to their standard LA Fitness cancellation policy. This guide will walk you through the steps.
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Grasping the LA Fitness Cancellation Policy
First, let’s look at the rules. LA Fitness has clear rules about ending your membership. These rules are part of the LA Fitness cancellation policy. You agreed to these rules when you signed up.
Most LA Fitness memberships are either month-to-month or for a set time, like a year. The rules for ending your membership can be different based on your contract.
For most plans, you must give notice before you want to stop paying. The usual notice time is 30 days. This means you might have to pay for one more month after you send your cancellation request. Check your membership papers to see the exact notice time needed for your plan.
If you have a contract for a set time, like a year, you might face challenges if you want to cancel LA Fitness membership before contract ends. There are rules about LA Fitness contract cancellation. Ending a contract early often means you have to pay extra fees. You might have to pay a fee for ending early, or you might have to pay for the rest of the time left on your contract. There are only a few reasons you can usually end a contract early without big fees. These reasons might include moving far away from any LA Fitness club or having a long-term illness or injury that stops you from using the gym. You will likely need to show proof, like moving papers or a doctor’s note.
Knowing your contract details is very important. Find your copy of the membership agreement. It tells you everything about your specific plan, fees, and how to end it. If you can’t find your copy, you might be able to ask the club manager for help or check your online account if you have one.
Understanding the LA Fitness cancellation policy helps you avoid problems and unexpected LA Fitness membership fees. The main rule is that you must usually send a written request.
The Common Way: Canceling By Mail
The most official and common way to end your LA Fitness membership is by mail. You need to send a written request. This process usually involves sending a specific form or a letter to a main office address. This is how to cancel LA Fitness membership by mail.
Why mail? Sending your request by mail creates a record. This record is proof that you sent your request. This is very important if there are problems later, like being charged after you thought you canceled.
Here are the steps for canceling by mail:
Step 1: Get the Right Form
LA Fitness usually wants you to use their special LA Fitness membership cancellation form. This form asks for all the needed information about your membership. Using this form makes it easier for them to process your request.
Where do you get this form?
* From the Club: You can often pick up the cancellation form at the front desk of any LA Fitness gym. Ask a staff member for it.
* Online: Sometimes, you might be able to find a link to download the form on the LA Fitness website or through your member portal. Check the “Contact Us” or “Membership” sections online. Note that finding it online isn’t always easy or possible depending on the site layout or policy changes.
Make sure you get the official LA Fitness membership cancellation form. Do not just write a note on any paper unless you cannot get the form.
Step 2: Fill Out the Form Completely
Fill in all parts of the LA Fitness membership cancellation form. Write clearly. You will need to give information like:
* Your full name
* Your membership number (This is very important. You can find it on your membership card or your contract.)
* Your address
* Your phone number
* Your email address
* The date you want your membership to end (Remember the notice period, usually 30 days. Pick a date at least 30 days after you plan to mail the form.)
* Your signature
Double-check that everything is correct. Any missing information could cause delays or problems with your cancellation.
Step 3: Write a Cancellation Letter (Optional but Recommended)
Even if you use the form, writing an LA Fitness membership cancellation letter can be a good idea. This letter can go with your form. It acts as another record and makes your request very clear.
What should be in the LA Fitness membership cancellation letter?
* Your clear statement that you want to cancel your membership.
* Your full name and membership number.
* The current date.
* The date you expect your cancellation to take effect (again, consider the 30-day notice).
* A request for written confirmation that your membership is canceled and the date it ended.
* Your contact information.
* Your signature.
Keep the letter simple and direct. You do not need to explain why you are leaving unless you are trying to cancel LA Fitness membership before contract ends for a special reason (like moving or illness) and need to provide details or proof.
Make a copy of the filled-out form and the letter for yourself before you send them. This is your proof.
Step 4: Find the Right Address
You need to send your cancellation request to a specific address. This is usually not the address of your local gym. You need to send it to an LA Fitness corporate office address or a special processing center address.
The correct address should be written on your membership contract or on the cancellation form itself. If you can’t find it, you might try searching the LA Fitness website or calling your local club to ask for the cancellation address. Be firm when asking; they should provide it.
A common address used in the past for cancellations was:
LA Fitness
PO Box 54176
Irvine, CA 92619-4176
However, always check your contract or the cancellation form for the exact address that applies to your membership. Addresses can change, or they might have different addresses for different regions or types of contracts. Using the wrong address will delay your cancellation.
Step 5: Send By Certified Mail
This is a very important step. Send your LA Fitness membership cancellation form and letter (if you wrote one) by certified mail through the postal service. Ask for a return receipt.
What does certified mail with return receipt do?
* Proof of Sending: The post office gives you a receipt showing you mailed the item on a certain date.
* Proof of Receiving: The return receipt is a postcard signed by the person who received your mail at the LA Fitness office. This card is sent back to you. It proves that LA Fitness got your cancellation request and shows the date they received it.
This proof is your protection. If LA Fitness later says they never got your request and keeps charging you LA Fitness membership fees, you have the certified mail receipt and the signed return receipt. These documents show exactly when you sent and when they received your cancellation notice. Do not skip this step. It might cost a little extra, but it saves you potential problems later. Keep the receipts in a safe place.
Step 6: Follow Up
Wait a reasonable time after sending the mail (maybe 1-2 weeks). Then, you can call the LA Fitness corporate office or check your bank statements. See if they have stopped billing you according to the notice period.
You might need the LA Fitness phone number to call the main billing or membership department. This number is likely different from your local gym’s number. Look for a corporate or member services number on the website or your contract. When you call, have your membership number and the details of your certified mail (tracking number, date sent, date received) ready.
It’s also wise to watch your bank or credit card statements closely for the next couple of months. Make sure no more LA Fitness membership fees are charged after your cancellation should have taken effect. If they do charge you wrongly, you have your certified mail proof to dispute the charge with them and with your bank.
Other Ways to Cancel: Are They Real Options?
Beyond sending mail, people often wonder about other ways to end their membership. Can you cancel LA Fitness membership online? Can you do it by phone? What about just going into the club?
Can You Cancel LA Fitness Membership Online?
This is a common question in today’s digital world. Can you just log in and click a button to end your membership?
Generally, the standard LA Fitness cancellation policy requires a written request sent by mail. The option to Cancel LA Fitness membership online has been added or removed by the company over time and might depend on where you live or the type of membership you have.
- Check Your Online Account: Log into your member account on the LA Fitness website or app. Look for sections like “Membership,” “Account,” or “Billing.” There might be a link or information about cancellation. Sometimes, they might provide a link to download the cancellation form.
- Look for Specific Instructions: Search the LA Fitness website for “cancel membership” or “cancellation policy.” They might explain the process online.
If there is an online cancellation option clearly available through the official member portal, follow those instructions carefully. However, many members find that the online option is not available, or it only provides the form you still have to mail. Relying only on an online method without getting clear confirmation can be risky. If you cancel online, try to get an email confirmation or a reference number. Save screenshots of the process.
Until online cancellation is made consistently easy and provides instant confirmation, mailing the form is often the safer bet to make sure your request is processed.
Using the LA Fitness Phone Number to Cancel?
Can you simply call LA Fitness member services or your club and cancel over the phone?
No, you generally cannot use the LA Fitness phone number to cancel your membership officially. The LA Fitness cancellation policy almost always requires a written request. Phone calls are typically not accepted as official notice of cancellation.
You can call member services to:
* Ask questions about your contract.
* Confirm the correct mailing address for cancellation.
* Check if they received your mailed request (using your certified mail tracking).
* Ask about LA Fitness membership fees or billing issues after you’ve tried to cancel.
But calling to say “I want to cancel my membership” will likely not result in cancellation. They will most likely tell you that you must send a written request by mail using the proper form.
Canceling In Person at the Club?
Can you just walk into your local LA Fitness gym and give them your cancellation form or letter?
This method is also usually not accepted as official notice. While the staff at the front desk might take your form, they often do not have the power to process cancellations. They will likely tell you that you still need to mail the form to the corporate office.
Even if a staff member takes your form, there is a risk it might not be sent to the correct place or processed correctly. You will also not have proof that you submitted it.
Therefore, while you can pick up the LA Fitness membership cancellation form at the club, you should not rely on giving them the completed form as your official cancellation notice. Mailing it yourself, using certified mail with return receipt, is the way to go to have proof.
Deciphering the Cancellation Form and Letter Details
Let’s take a closer look at the LA Fitness membership cancellation form and the optional cancellation letter. Knowing what they need helps you avoid mistakes.
The LA Fitness Membership Cancellation Form
This is the main document you need for canceling by mail. It standardizes the process for LA Fitness.
What is on the form?
* Member Information: Spaces for your name, address, phone, email.
* Membership Number: A dedicated spot for your key membership ID. This is how they find your account.
* Club Location: The main club you joined or use.
* Reason for Canceling (Optional): Sometimes they ask why you are leaving. You can fill this in or leave it blank unless it’s a specific reason required for early cancellation.
* Requested Cancellation Date: Where you put the date you want billing to stop, keeping the 30-day notice in mind.
* Signature: Your signature is needed to show you approve the request.
* Date Signed: The date you filled out the form.
* Mailing Address: The form itself often has the correct LA Fitness corporate office address where you must send it.
Make sure every required space is filled. If you miss something, it could delay things.
The LA Fitness Membership Cancellation Letter
This is a backup or accompanying document. It makes your intentions very clear and provides an extra layer of proof.
Think of it as a formal business letter.
* Your Contact Info: Your name, address, phone, email at the top.
* Date: The date you are writing the letter.
* LA Fitness Address: The LA Fitness corporate office address you are sending it to.
* Subject Line: Something clear like “Subject: Membership Cancellation Request – [Your Name] – Membership Number: [Your Membership Number]”.
* Salutation: “To Whom It May Concern” or similar.
* Body: State clearly that you wish to cancel your membership. Include your full name and membership number again in the first paragraph. Mention that you have included the completed cancellation form (if you are using one). State the date you want the cancellation to be effective, respecting the notice period. Request written confirmation of the cancellation and the effective date.
* Closing: “Sincerely” or “Regards”.
* Your Typed Name: Type your name below the closing.
* Your Signature: Sign above your typed name.
Keep a copy of this letter along with the form and your certified mail receipts.
Interpreting LA Fitness Membership Fees and Your Contract
Ending your membership can sometimes involve LA Fitness membership fees. It’s important to know what you might owe.
Final Month Fee
As mentioned, the standard LA Fitness cancellation policy requires about 30 days’ notice. This means that after they receive your cancellation request, they are likely allowed to bill you for one more full month of membership fees. Your membership will officially end 30 days (or whatever your contract says) after they get your form.
For example, if your bill date is the 15th of the month and they get your cancellation form on June 5th, your 30 days notice might end around July 5th. You would likely still be billed your regular monthly fee on June 15th (for the period June 15th to July 14th). Your membership would end after that billing cycle, and you would not be billed on July 15th.
Always factor in this last payment when you plan your cancellation.
Canceling LA Fitness Membership Before Contract Ends
This is where extra fees can come in. If you signed up for a 1-year contract, you agreed to pay for 12 months. If you try to cancel LA Fitness membership before contract ends, LA Fitness contract cancellation rules apply.
Typically, you cannot end a term contract early without penalty unless specific conditions are met. These conditions are usually listed in your contract and might include:
* Moving: If you move a certain distance (e.g., 25 miles) away from any LA Fitness club. You will likely need proof of your new address, like a utility bill or lease agreement.
* Medical Reason: If a doctor says you cannot use gym facilities due to injury or illness for a long time. You will need a doctor’s note.
* Military Deployment: If you are called for active military duty.
If you cancel for a reason not allowed in the contract, or without meeting the proof requirements, LA Fitness can charge you fees. These fees can be:
* A one-time early termination fee.
* The total amount of the remaining monthly payments left on your contract.
Check your contract carefully to see what the penalties are for early LA Fitness contract cancellation. If you are trying to cancel early for a valid reason listed in the contract, make sure you include the required proof with your cancellation form and letter.
Other Potential Fees
Look out for other possible fees:
* Annual Fees: Some contracts have an annual fee charged once a year. If this fee is about to hit before your cancellation is final, you might still be charged.
* Processing Fees: Make sure the cancellation process itself doesn’t have a hidden fee, although this is less common for standard cancellations.
Review your contract and your billing history to understand all the LA Fitness membership fees you might encounter.
Common Issues and How to Handle Them
Even if you follow the steps correctly, problems can sometimes happen when you try to cancel.
Issue 1: They Keep Charging You
This is a frustrating problem. You sent the form, but LA Fitness keeps taking LA Fitness membership fees from your bank account or credit card.
How to Handle:
1. Check Your Dates: Did you send it correctly? Did you give enough notice (30 days)? Is the charge for the final month they are allowed to bill you?
2. Gather Your Proof: Get out your certified mail receipt and the signed return receipt. These show they received your request and when.
3. Contact LA Fitness: Call the LA Fitness phone number for member services or the corporate billing department. Be polite but firm. Explain that you sent your cancellation request by certified mail on [Date Sent] and it was received on [Date Received], providing the tracking number if needed. State that billing should have stopped by [Date based on 30-day notice] and you want a refund for incorrect charges.
4. Send Written Follow-up: If a phone call doesn’t fix it, send another letter (by certified mail!) to the LA Fitness corporate office address. Include copies of your original cancellation request, the certified mail receipts, and copies of the bank statements showing the incorrect charges. Clearly state you want a refund.
5. Dispute with Your Bank/Card Company: If LA Fitness does not resolve it, contact your bank or credit card company. Explain that you properly canceled the service but are still being charged. Provide them with copies of your cancellation proof (form/letter, certified mail receipts). Your bank can often help you dispute and reverse the charges.
Issue 2: They Say They Didn’t Get Your Form
This is why certified mail is so important. If you just dropped it in regular mail or handed it to the club staff, you have no proof.
How to Handle:
1. Check Your Proof: If you used certified mail, check the tracking number online. The return receipt should show it was delivered and signed for. You have proof.
2. Contact LA Fitness: Call or write, providing the certified mail tracking number and delivery confirmation. Show them they did receive it.
3. If No Proof: If you did not use certified mail, you have a weaker case. You will likely have to start the process over. Get the form again, fill it out, and this time, send it by certified mail with return receipt. You may have to pay for the extra time it took to sort this out. This highlights why certified mail is a must.
Issue 3: Problems with Early Cancellation
You tried to cancel LA Fitness membership before contract ends for a valid reason, but they deny it or demand fees.
How to Handle:
1. Review Your Contract: Make sure your reason is explicitly listed in the contract as a valid reason for early LA Fitness contract cancellation without penalty.
2. Check Your Proof: Did you include all the required proof (moving papers, doctor’s note) with your cancellation request? Is the proof clear and complete?
3. Contact LA Fitness: Call or write to the corporate office. Explain your situation and that you are canceling according to the terms of your contract due to [Reason]. State that you provided the required proof with your cancellation request sent on [Date Sent] by certified mail. Ask why your request for penalty-free cancellation was denied.
4. Send Proof Again: If needed, send copies of your proof again by certified mail, along with your original cancellation documents and certified mail receipts.
5. Legal Advice: If the amounts are large and LA Fitness is not following their own contract terms regarding early cancellation, you might consider seeking advice from a consumer protection agency or a lawyer who handles contract disputes.
Dealing with cancellations can be annoying. Staying organized, keeping copies of everything, and using certified mail are your best tools.
Keys to a Smooth Cancellation
Let’s summarize the best ways to make ending your membership as smooth as possible.
- Know Your Contract: Before you do anything, read your membership agreement. Find out if you are month-to-month or in a term contract. Know the notice period needed for cancellation.
- Get the Official Form: Use the LA Fitness membership cancellation form if possible. This is their preferred way. Get it from the club or their website.
- Fill Everything Out: Complete the form fully and clearly. Make sure your membership number is correct.
- Consider a Letter: Write a simple LA Fitness membership cancellation letter to accompany the form. It adds clarity and is another document for your records.
- Find the Correct Address: Use the specific LA Fitness corporate office address for cancellations, not your local gym’s address. This address should be on your contract or the form. Double-check it.
- Mail it Certified! Send the form and letter by certified mail with return receipt requested. This is your proof that they received it and when. Do not skip this step.
- Keep Copies: Make and keep copies of the filled-out form, the letter, and the certified mail receipt (including the tracking number) in a safe place. When the green return receipt card comes back, keep that too!
- Factor in the Notice Period: Understand you will likely pay for one more month after they receive your request. Plan for this last LA Fitness membership fee payment.
- Monitor Your Bank Account: Watch your bank or credit card statements to ensure billing stops when it should.
- Follow Up If Needed: If you see incorrect charges, contact LA Fitness corporate using your proof of cancellation. Be prepared to dispute charges with your bank if they don’t fix it.
By following these steps, you greatly increase the chance of a successful and problem-free cancellation.
The Address You Need
As mentioned, the exact LA Fitness corporate office address for cancellations might vary or change. Always check your contract or the cancellation form first.
However, a widely used address for cancellations in the past has been:
LA Fitness
PO Box 54176
Irvine, CA 92619-4176
Use this address with caution and verify it against your specific contract or the official cancellation form. Sending your request to the wrong address will cause delays.
Other Things to Think About
Before you cancel completely, consider these points:
Membership Freeze
If you only need a break from the gym (for travel, temporary injury, etc.), check if LA Fitness offers a membership freeze option. Freezing stops your monthly payments for a set time. There might be a small fee to freeze, and limits on how long you can freeze. This lets you keep your membership without paying full price and is easier than canceling and rejoining later. Ask your club about their freeze policy.
Transferring Membership
Some LA Fitness memberships can be transferred to another person. If you know someone who wants to join, check if your contract allows you to transfer it to them. This could potentially save you from paying cancellation fees, especially if you are trying to cancel LA Fitness membership before contract ends. There might be a transfer fee.
These options might be good if you think you will want to return to LA Fitness in the future or know someone who wants a membership.
Comparing Cancellation Methods
Here’s a quick look at the ways to cancel and their effectiveness:
| Method | Likely Acceptance by LA Fitness | Proof of Sending/Receiving? | Ease of Process | Notes |
|---|---|---|---|---|
| Mail (Certified) | Yes (Official Policy) | Yes (High Proof) | Medium | Requires form/letter, trip to post office. |
| Online (if available) | Maybe (Depends on policy) | Maybe (Email confirm?) | Easy (If exists) | Availability varies, proof might be weak. |
| Phone | No | No | Easy (But fails) | Not accepted as official notice. |
| In Person (at Club) | No (Usually directed to mail) | No (Unless staff gives receipt, rare) | Easy (Trip to gym) | Not processed at club level, form often just sits. |
This table clearly shows why sending your request by certified mail is the most reliable method based on the standard LA Fitness cancellation policy.
Frequently Asked Questions (FAQ)
Here are answers to common questions about ending your LA Fitness membership.
Q: How long does it take for my LA Fitness membership to cancel after I send the request?
A: After LA Fitness receives your cancellation form, there is usually a 30-day notice period. Your membership will end, and billing will stop, after this 30-day period has passed.
Q: Can I get a refund for membership fees if I cancel?
A: Generally, no. You will likely be billed for one final month after they receive your notice due to the 30-day policy. You usually cannot get a refund for time you paid for but didn’t use before the cancellation is complete. If they charge you after your membership should have ended according to the policy and notice period, you should dispute those charges.
Q: What is the LA Fitness membership cancellation form and where do I get it?
A: It is the official paper document LA Fitness uses to process cancellation requests. It gathers all needed membership info. You can usually get it from the front desk at any LA Fitness club or sometimes download it from their website.
Q: What if I lost my membership contract?
A: Contact your local LA Fitness club manager or LA Fitness member services. They may be able to provide you with a copy or at least tell you your membership number and the correct cancellation address.
Q: Can I cancel my LA Fitness membership online?
A: An online cancellation option may exist for some members in some areas, but it is not the standard method for all. The official LA Fitness cancellation policy typically requires a written request sent by mail. Check your online account or the website, but be prepared to use the mail method if online is not available or unclear.
Q: Do I have to pay a fee to cancel my LA Fitness membership?
A: If you are on a month-to-month plan and follow the notice requirements, the main “fee” is usually just the final month’s dues. If you are on a term contract and cancel before it ends without a valid reason stated in your contract (like moving or medical), you will likely have to pay an early termination fee or the remaining balance of your contract. Check your specific contract terms for details on LA Fitness membership fees upon cancellation.
Q: What is the best way to make sure my cancellation is processed?
A: Send your completed LA Fitness membership cancellation form (and letter) by certified mail with return receipt requested to the correct LA Fitness corporate office address. Keep copies of everything and monitor your bank statements.
Q: Can I just stop paying my membership fees to cancel?
A: No, definitely not. If you stop paying without properly canceling, LA Fitness will likely send your account to a collections agency. This can hurt your credit score and lead to further fees or legal action. Always follow the correct cancellation process.
Q: I moved. How do I cancel my LA Fitness membership?
A: If you moved a certain distance away from any LA Fitness club (check your contract for the exact distance, often 25 miles), this is usually a valid reason to cancel LA Fitness membership before contract ends without penalty, even if you are in a term contract. You must send your cancellation form/letter by certified mail and include proof of your new address (like a utility bill or lease).
Q: What is the LA Fitness corporate office address for cancellations?
A: A common address used is LA Fitness, PO Box 54176, Irvine, CA 92619-4176. However, it is very important to check your specific contract or the cancellation form you obtain, as the address may be different. Sending to the wrong address will cause delays.
Wrapping Up Your Cancellation
Ending a gym membership, especially with a large company like LA Fitness, requires following specific steps. The key is understanding the LA Fitness cancellation policy and using the correct method: sending a written request, usually the LA Fitness membership cancellation form, by certified mail to the designated LA Fitness corporate office address.
Knowing the rules about LA Fitness membership fees, especially concerning LA Fitness contract cancellation and the potential costs of canceling LA Fitness membership before contract ends, will help you avoid surprises. Always get proof that you sent your request and that they received it. Keep copies of everything – your form, your letter, your certified mail receipt, and the signed return receipt.
While you might hope to cancel LA Fitness membership online or by simply calling the LA Fitness phone number to cancel, these methods are often not enough. The mail method, though seemingly old-fashioned, is the most reliable way to ensure your cancellation is processed according to their policy and to protect yourself from future LA Fitness membership fees.
Stay organized, be patient, and keep your proof handy. By following this guide, you can navigate the process successfully and end your LA Fitness membership smoothly.