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How To Cancel Planet Fitness Membership Without Hassle
Many people ask, “Can I cancel my Planet Fitness membership online?” Most times, you cannot stop your Planet Fitness plan using the internet or on the phone. Planet Fitness has specific rules for ending your membership. You usually have to do it either in person at your home gym or by sending a letter in the mail. These are the main ways to end your time with Planet Fitness. It’s good to know these steps so you can stop your payments smoothly. This guide will walk you through how to cancel Planet Fitness membership without hassle. We will cover the two main ways and talk about important things like fees and timing.
Planet Fitness is known for being a “Judgment Free Zone.” Many people like this idea. They like the low monthly cost. But sometimes, life changes. You might move far away. Your money situation might change. Maybe you just don’t use the gym anymore. For these reasons, you might need to end your membership. Stopping your plan might seem tricky. But if you follow the steps, it can be simple. We will help you understand what you need to do. We will explain the Planet Fitness cancellation policy in simple terms.
The rules for stopping your membership are set by Planet Fitness. These rules help make sure everything is done right. They also help stop problems later. Knowing the rules is the first step. The Planet Fitness cancellation policy says how you must tell them you want to leave. It talks about how to do it. It also mentions any costs that might be part of stopping. Each gym location, called a ‘home club’, has its own rules based on the main company rules. So, it is good to know the rules for your specific gym.
Stopping your gym plan means you will not pay the monthly fee anymore. It also means you cannot use the gym. If you have a Black Card plan, you cannot visit other gyms either. It is a final step. Make sure you are ready to stop using the gym completely. There are other choices if you only need a break. We will talk about those later. But if you want to end it, these are the ways.
You have two main ways to stop your Planet Fitness plan. You can go to your gym. Or you can send a letter. Each way has its own steps. We will look at each one closely. This helps you pick the best way for you. It also helps you do everything right the first time. This makes cancelling easier. It helps you avoid issues or surprise payments.
We will explain everything step by step. We will talk about things like money. We will talk about the right time to cancel. We will also talk about what papers you might need. Our goal is to make this easy for you. You should feel sure about how to cancel your Planet Fitness membership. You should be able to do it without a lot of trouble.
Ways to End Your Membership
There are two main ways Planet Fitness lets you stop your membership. Both ways need you to take a clear action. They need you to tell the gym you want to stop. You cannot just stop paying the money. If you just stop paying, you will owe them money later. They might send your account to a collection company. This can hurt your credit score. So, it is important to follow the right steps.
The two main ways are:
* Stopping your plan at the gym where you joined.
* Stopping your plan by sending a letter.
Let’s look at each way. We will explain what you need to do for each step. This will help you choose which way is better for you. It will also help you get ready.
Stopping Your Plan at the Gym
One common way to cancel Planet Fitness membership is by going to your gym. You must go to the gym where you signed up. This gym is called your “home club”. You cannot go to any other Planet Fitness gym to cancel. You must go to the one you joined. This is part of the Planet Fitness home club cancellation rule.
Going to the gym lets you talk to the people who work there. You can ask questions. They can give you the papers you need right there. This way can feel faster for some people. It can feel safer too, because you are doing it face to face.
Steps for Stopping at the Gym
Going to your gym to cancel needs a few steps. Here are the steps you should follow:
h5 Go to Your Home Club
You must go to the Planet Fitness gym where you first joined. Find out the hours for this gym. Go when they are open. Try to go when it is not too busy. Maybe go during the day on a weekday. This way, staff might have more time to help you.
h5 Ask to Talk About Cancelling
When you get there, tell the person at the front desk that you want to cancel your membership. They will know what you mean. They might ask why you want to cancel. You do not have to give a long reason. You can just say you need to cancel.
h5 Fill Out Paperwork
The staff person will give you a paper form. This form is your request to cancel. You need to fill it out completely. Write your full name. Write your membership number. You can find your membership number on your key tag or on your online account if you have one. Make sure all the information is correct.
h5 Show Your ID
The gym staff might ask to see your photo ID. This is to make sure you are the person on the membership. This is one of the required documents to cancel Planet Fitness. Make sure you bring a valid ID with you. Like a driver’s license or a state ID.
h5 Ask for a Copy
This is a very important step. After you fill out the form and give it back, ask for a copy. You need a copy of the form you filled out. You also need a paper that says you asked to cancel. This paper is proof. It shows you did everything right. Keep this paper safe. It is your record. If there are problems later, this paper helps you show you cancelled.
h5 Ask About Final Payments
Talk to the staff about your last payments. Ask them when your membership will really end. Ask when the last time they will charge you is. This helps you know what to expect. It helps you avoid surprise charges. Ask about the Planet Fitness cancellation deadline. They can tell you how the date you cancel affects the next bill.
Things to Think About When Cancelling in Person
Cancelling in person can be simple. But sometimes, there can be difficulty cancelling Planet Fitness this way. The staff might try to get you to stay. They might offer you a different plan. Or they might offer to freeze your membership instead. Be polite, but be firm. Say you want to cancel.
Make sure you go before the Planet Fitness cancellation deadline for the month. If you miss the deadline, they might charge you for one more month. The deadline is usually the 10th of the month. This means you must cancel by the 10th day of the month if you don’t want to be charged on the 17th (which is often when they charge the monthly fee). We will talk more about the deadline soon.
Also, check your membership papers before you go. See if you have a contract that says you must stay for a certain time. If you are still in that time, you might have to pay a Planet Fitness cancellation fee. This fee is like a charge for leaving early. Knowing this before you go helps you be ready.
Going to the home club is a strict rule for cancelling in person. Remember, Planet Fitness home club cancellation is required. Do not waste your time going to a different gym.
Sending a Letter to Stop
The second way to cancel Planet Fitness membership is by mail. This is helpful if you moved far away from your home club. It is also good if you cannot get to the gym easily. You must send a letter. Planet Fitness asks that you send this letter by certified mail.
Using certified mail is important. When you send certified mail, the post office gives you a tracking number. You can check online to see when the letter was delivered. Someone at the gym must sign for the letter. This gives you proof that they got your request to cancel. This proof is very important. It helps if there is any question later about if you cancelled.
Steps for Stopping by Mail
Sending a letter needs you to be careful with the details. Here is how to cancel Planet Fitness membership by mail:
h5 Write Your Cancellation Letter
Write a letter saying you want to cancel your Planet Fitness membership. The letter should be clear and easy to read. What should you put in the letter?
* Your full name as it appears on your membership.
* Your membership ID number. (Find this on your key tag or online account).
* Your address and phone number.
* A clear statement that you want to cancel your membership.
* The date you are writing the letter.
* Your signature.
h5 Include Key Information
Your letter needs to tell them exactly who you are and what you want. This helps them find your account fast. This is part of the required documents to cancel Planet Fitness by mail. Just the letter with your details is usually enough. You don’t usually need to send copies of ID in the mail.
h5 Address the Letter
Address the letter to your home club. Do not send it to the main company office. You must send it to the specific Planet Fitness gym where you are a member. Find the full address for your home club. You can usually find this on their website or your membership papers. Address it to the attention of the “Membership Department” or “Club Manager”.
h5 Go to the Post Office
Take your letter to the post office. Tell them you want to send it by certified mail. Ask for a return receipt requested. This means that when the gym gets the letter, someone there must sign a small card. This card is then mailed back to you. This card is your best proof that they got your cancellation letter. It shows the date they received it.
h5 Pay for Certified Mail
Certified mail costs a little more than regular mail. But it is worth it. The cost is for the tracking and the return receipt. Keep the receipt from the post office. It has the tracking number on it.
h5 Track Your Letter
Use the tracking number from your post office receipt. Go to the post office website to track your letter. See when it is delivered. Wait for the return receipt card to come back in the mail.
h5 Keep Copies of Everything
Make copies of your cancellation letter before you mail it. Keep the post office receipt with the tracking number. Keep the return receipt card when it comes back to you. These are all your proof. They show you followed the steps on how to cancel Planet Fitness membership by mail. This is important if you face difficulty cancelling Planet Fitness later.
Things to Think About When Cancelling by Mail
Sending a letter takes time. The letter has to travel through the mail. The gym has to get it. They have to process it. This is why timing is very important when you cancel by mail. You must send your letter early. Send it well before the Planet Fitness cancellation deadline (the 10th of the month). Many people send it two weeks or more before the 10th. This gives it enough time to get there and be processed before the deadline. If it arrives after the deadline, they might charge you for the next month.
Make sure you send it to the correct address for your home club. Sending it to the wrong place will cause delays. It might mean your membership is not cancelled.
Sometimes, people have difficulty cancelling Planet Fitness by mail. The gym might say they did not get the letter. This is why certified mail with a return receipt is so important. Your proof from the post office shows they did get it. This protects you.
Money Matters When Stopping Your Plan
When you cancel your Planet Fitness membership, you need to think about money. There can be a Planet Fitness cancellation fee. There is also the yearly fee, called the annual fee. You need to know how cancelling affects these.
Planet Fitness Cancellation Fee
Does Planet Fitness charge you money to cancel? It depends on your membership plan and when you signed up. Some plans have a time rule. You agree to be a member for a certain number of months, like 12 months. If you cancel before this time is over, you might have to pay a fee. This is the Planet Fitness cancellation fee. It is a charge for breaking your agreement early.
The amount of this fee can be different. It is often around $50 or $60. You should check your membership papers to see if you have this kind of plan and if there is a fee for leaving early.
If you are on a plan that does not have a time rule (like a month-to-month plan), there is usually no cancellation fee. You can cancel any time without extra cost for leaving. You just have to follow the steps and cancel before the monthly deadline.
So, before you cancel, look at your contract. See if there is a minimum time you agreed to stay. See if it mentions a fee for ending early. This prepares you for the Planet Fitness cancellation fee if there is one.
Planet Fitness Annual Fee Cancellation
Most Planet Fitness members pay a yearly fee. This fee is charged once a year. It is separate from your monthly payment. It is often charged around the same time each year. For example, it might be charged on July 1st every year. This is the annual fee.
When you cancel your membership, you need to think about the annual fee. If your annual fee date is coming up soon, and you cancel before it, you will not be charged the annual fee. This is part of how Planet Fitness annual fee cancellation works. If you cancel before the date, you don’t pay it.
However, if the annual fee has just been charged, and you then cancel, you usually do not get that money back. You paid it for the year. Even if you cancel right after paying it, you won’t get a refund for the part of the year you won’t use the gym.
This makes the timing of your cancellation even more important. If your annual fee date is August 1st, and you want to cancel, try to do it well before August 1st. Make sure your cancellation is fully processed before that date. This way, you save paying the annual fee for the next year.
Remember the Planet Fitness cancellation deadline for the monthly fee (usually the 10th). The annual fee is different. It is charged on a specific date once a year. You need to cancel and have it fully processed before that yearly date to avoid paying it. This is a key part of Planet Fitness annual fee cancellation planning.
To be sure about your annual fee date, check your contract or your billing statements. You can also ask the staff at your home club. Knowing this date helps you plan your cancellation time perfectly.
Picking the Right Time to Cancel
Timing is very important when you cancel your Planet Fitness membership. If you cancel too late in the month, you might get charged for the next month anyway. This is because of the Planet Fitness cancellation deadline.
Most Planet Fitness gyms have a cancellation deadline. This deadline is usually the 10th day of the month. This means you must give your gym your request to cancel on or before the 10th of the month.
If you cancel after the 10th of the month, they will usually charge you for the next month’s membership fee. Your membership will then end after that next month is over.
Let’s look at an example:
* Your monthly fee is charged around the 17th of each month.
* The cancellation deadline is the 10th of the month.
* If you cancel on July 8th (before the 10th), your membership should end, and you will not be charged on July 17th.
* If you cancel on July 12th (after the 10th), you will still be charged on July 17th. Your membership will then stay active until the middle of August, and you will not be charged in August.
This is why knowing and respecting the Planet Fitness cancellation deadline is key to stopping payments quickly. Whether you cancel in person or by mail, your request must be received and processed by the deadline.
For mail cancellation, this means you must send your letter very early. Sending it on the 9th of the month will not work. It needs time to get there and for someone at the gym to open it and process it. Sending it at least two weeks before the 10th is a good idea. This gives it plenty of time.
For in-person cancellation, you just need to be at the gym, filling out the form, on or before the 10th.
Timing also matters for the annual fee, as we talked about. Make sure your cancellation is fully processed before your annual fee date comes up.
Knowing both the monthly deadline and your annual fee date helps you pick the best time to cancel. This helps you stop future payments without surprises.
Other Choices Instead of Stopping
Maybe you don’t want to end your Planet Fitness membership forever. Maybe you just need a break. Or maybe you want a different type of plan. Planet Fitness offers some other choices that are not full cancellation.
Planet Fitness Freeze Membership
One choice is to pause your membership. This is called freezing your membership. When you freeze your membership, you stop paying the monthly fees for a time. During this time, you cannot use the gym.
Why would you freeze instead of cancel?
* Maybe you are sick or injured and cannot work out for a while.
* Maybe you are going away for travel for a few months.
* Maybe you have a temporary money problem.
Freezing is good if you plan to come back to Planet Fitness later. It lets you keep your membership open without paying.
How to freeze your Planet Fitness membership:
You usually have to go to your home club to freeze your membership. You talk to the staff and tell them you want to freeze. They will likely have a form for you to fill out. Some gyms might let you freeze for a certain number of months, like up to three months. Some might have a small fee to freeze, or a small monthly fee while frozen. This can be different at different gyms.
Check with your specific home club about their rules for Planet Fitness freeze membership. Ask them:
* How long can I freeze my membership?
* Is there a fee to freeze?
* Will my membership start again by itself after a certain time?
* Do I need to do anything to unfreeze it?
Freezing can be a good option if your need is only temporary. It avoids the steps of cancelling and then having to sign up again later if you decide to return. But if you know you will not use the gym for a long, long time, cancelling might be better.
Changing Your Plan
Instead of cancelling, you might be able to change your membership type. For example, if you have a Black Card plan but only use your home gym, you might be able to change to the basic Classic plan. The Classic plan costs less each month.
If money is the reason you want to cancel, changing to a lower-cost plan might help. Talk to the staff at your home club about changing your plan. They can tell you what options are available and how it affects your monthly cost. Changing plans is usually done at the home club.
Required Documents to Cancel Planet Fitness
Whether you cancel in person or by mail, you need to make sure you have the right information. This helps the gym find your membership account. It proves you are the member who wants to cancel.
The main required documents to cancel Planet Fitness are:
1. Your Membership ID Number: This is very important. It’s how the gym finds your account in their computer system. This number is usually on your key tag or fob you use to check into the gym. If you use the Planet Fitness app, your membership info might be there. If you don’t know your number, you can ask the staff at your home club or sometimes find it on old billing statements.
2. Your Full Name: Use the exact name that is on your membership account.
3. Your Address and Phone Number: Provide the contact information they have for you on file.
4. Your Signature: This is needed on the cancellation form (in person) or on your cancellation letter (by mail) to show that you are the one making the request.
5. Photo ID (for in-person cancellation): Bring a valid government-issued photo ID like a driver’s license, state ID card, or passport. They use this to confirm your identity when you are cancelling in person.
When cancelling by mail, you put your membership number, name, address, and signature in the letter. You don’t usually need to mail a copy of your ID. When cancelling in person, you tell them your information, fill out the form, and show your photo ID.
Having these required documents ready before you start the cancellation process makes it smoother. It helps avoid delays or problems because the gym can quickly find and verify your account.
Dealing with Difficulty Cancelling Planet Fitness
Sometimes, people face issues when trying to cancel their gym membership. This can be true for Planet Fitness too. People might have difficulty cancelling Planet Fitness for a few reasons.
- Staff Trying to Keep You: Gym staff might try to convince you not to leave. They might offer deals or other plans. While this is part of their job, you have the right to cancel if that is what you want. Be polite but firm.
- Missing the Deadline: If you try to cancel just a day or two before the monthly charge date (often the 17th) but after the 10th deadline, you will be charged for the next month. This is not the gym being difficult; it’s following the stated Planet Fitness cancellation deadline. The key is to cancel earlier in the month.
- Issues with Mail: Letters can get lost. Or the gym might say they didn’t get your certified letter. This is why the return receipt requested is so important. If you have the signed return receipt, it proves they received your request on a specific date. This helps you deal with any claims that they didn’t get it.
- Home Club Rule: Trying to cancel at a different Planet Fitness gym that is not your home club is a common reason for difficulty cancelling Planet Fitness. They will tell you that you must go to or write to your home club.
- Cancellation Fee: Finding out you have to pay a Planet Fitness cancellation fee because you are ending a contract early can be a surprise and feel difficult. But if it is in your contract, you likely have to pay it. Check your original papers.
- Annual Fee Timing: Getting charged the annual fee just before or after you planned to cancel can also feel like difficulty. But again, this goes back to timing and knowing your annual fee date.
If you face difficulty cancelling Planet Fitness:
1. Stay Calm and Be Polite: It helps more than getting angry.
2. Refer to Your Proof: If you cancelled by mail, show them your certified mail receipt and return receipt. If you cancelled in person and got a copy of the form, show them that.
3. Know the Rules: Remind them of their own Planet Fitness cancellation policy and the deadline.
4. Talk to a Manager: If the staff member is not helping, ask to speak to the club manager.
5. Write a Formal Complaint: If problems continue, write a formal letter explaining the issue and send it to the club manager and maybe Planet Fitness corporate office (keep copies!).
6. Contact Your Bank/Card Company: If they keep charging you unfairly after you have proof of cancellation, you can talk to your bank or credit card company about blocking the charges or disputing them.
Most of the time, if you follow the correct steps (especially using certified mail or getting a copy of the in-person form) and respect the deadlines, cancelling should go smoothly. The preparation helps you avoid or handle difficulty cancelling Planet Fitness.
What Happens After You Cancel
Once your Planet Fitness membership cancellation is fully processed, a few things happen.
- Billing Stops: The main goal is met. You will no longer be charged the monthly membership fee on your billing date. You also will not be charged the annual fee if your cancellation was processed before its date.
- Gym Access Ends: You will not be able to use your membership key tag or the app to enter the gym. Your access is turned off.
- No More Member Benefits: If you had a Black Card, you lose access to other gyms, tanning, massage chairs, etc.
Make sure you get a confirmation that your cancellation is complete. If you cancel in person, your copy of the form is proof. If you cancel by certified mail, the return receipt and tracking showing delivery are proof you initiated it, and the lack of future billing shows it was processed. Some gyms might send you a confirmation email or letter after processing, but do not rely on this. Get your proof when you submit the request.
Keep your cancellation proof for your records for at least a few months. This is just in case any questions about billing come up later.
Tips for a Smooth Cancellation
Ending your gym membership does not have to be stressful. Here are some tips to make the process easier and help you cancel Planet Fitness membership without hassle:
- Read Your Contract: Before you do anything, look at the membership papers you signed. Find out your membership type, if you had a time contract, if there’s a cancellation fee, and when your annual fee is charged. This is your best guide to the Planet Fitness cancellation policy that applies to you.
- Know Your Home Club: Make sure you know the exact name and location of the gym where you originally joined. Remember the Planet Fitness home club cancellation rule.
- Plan Your Timing: Check the calendar. Find out the monthly Planet Fitness cancellation deadline (usually the 10th). Find out your annual fee date. Plan to submit your cancellation request well before these dates. For mail, this means sending it very early.
- Choose Your Method: Decide if you will cancel in person or by mail. Choose the one that works best for you based on your location and ability to get to the gym.
- Gather Required Documents: Have your membership number and photo ID (if cancelling in person) ready.
- Be Clear and Direct: When talking to staff or writing your letter, clearly state that you want to cancel your membership.
- Get Proof: This is the most important tip. If cancelling in person, get a signed copy of the cancellation form. If cancelling by mail, use certified mail with return receipt requested and keep all postal receipts and the return receipt card. This proof protects you if there are issues later or difficulty cancelling Planet Fitness.
- Keep Your Proof Safe: Store copies of your cancellation request and proof of submission/receipt in a safe place.
- Check Your Bank Statements: After cancelling, check your bank or credit card statements for the next couple of billing cycles. Make sure Planet Fitness has stopped charging you. If you see charges you think are wrong, contact the gym immediately and use your proof of cancellation.
By following these steps and tips, you can greatly reduce the chances of facing problems. You can cancel your Planet Fitness membership cleanly and stop the payments as planned.
Comparing Cancellation Methods
Let’s look at the two ways to cancel side-by-side. This can help you pick the best method for your situation.
Feature | Cancelling In Person at Home Club | Cancelling by Certified Mail |
---|---|---|
Location Required | Must go to your specific “home club” gym. | Can be done from anywhere you can mail a letter. |
Process | Talk to staff, fill out form, show ID. | Write letter, include details, mail it. |
Time to Process | Usually processed faster once you are there. | Takes time for mail delivery and processing. |
Proof of Submission | Get a copy of the signed form. | Certified mail receipt, tracking, return receipt. |
Ease of Questions | Can ask staff questions right away. | Cannot ask questions directly and instantly. |
Potential Issues | Staff trying to keep you, need valid ID. | Letter getting lost, gym claiming non-receipt, timing delays. |
Cost | Free (except possibly transport to the gym). | Cost of certified mail (small fee). |
Best If… | You live near your home club and can visit. | You have moved far away or cannot visit the gym. |
Both methods follow the Planet Fitness cancellation policy. Both require you to reach out to your home club. Choosing the right method based on your situation and following the steps carefully for that method are key.
Wrapping Up
Ending your Planet Fitness membership doesn’t have to be a hassle. By knowing the rules, understanding the two ways to cancel (in person or by mail), and paying attention to timing and required documents, you can make the process smooth.
Remember the Planet Fitness cancellation policy requires action from you. You cannot just stop paying. Go to your home club or send a certified letter. Include your details like your membership number. Be aware of the Planet Fitness cancellation deadline, usually the 10th of the month, to avoid extra charges. Check your contract for a Planet Fitness cancellation fee if you’re ending early from a time plan. Also, consider your annual fee date and cancel before it if possible for Planet Fitness annual fee cancellation.
If you are not ready to fully cancel, look into Planet Fitness freeze membership options instead.
No matter which way you choose, getting proof that you started the cancellation is very important. This helps you deal with any potential difficulty cancelling Planet Fitness down the road. Keep copies of everything.
By being prepared and following these steps, you can end your time with Planet Fitness without unnecessary problems. Good luck!
Frequently Asked Questions (FAQ)
Here are answers to common questions about stopping a Planet Fitness membership.
h4 Can I cancel my Planet Fitness membership online?
No, most times you cannot cancel online or by phone. You usually must cancel in person at your home gym or by sending a certified letter.
h4 Can I cancel at any Planet Fitness location?
No. You must cancel at the specific gym where you first joined. This is called your “home club”. Planet Fitness home club cancellation is required.
h4 What is the Planet Fitness cancellation deadline?
The deadline is usually the 10th day of the month. You must submit your cancellation request on or before the 10th to avoid being charged for the next month.
h4 Is there a Planet Fitness cancellation fee?
Maybe. It depends on the type of membership you have. If you signed up for a plan that required you to be a member for a set time (like 12 months) and you cancel before that time is up, you might have to pay a fee for leaving early. Check your contract.
h4 How do I make sure I don’t pay the annual fee?
You need to make sure your cancellation is fully processed before your yearly annual fee date. Know this date and plan your cancellation in advance. This is part of Planet Fitness annual fee cancellation.
h4 What documents do I need to cancel?
The main required documents to cancel Planet Fitness are your membership ID number, your full name, and maybe photo ID if cancelling in person. For mail, include your name, member number, address, and signature in the letter.
h4 How do I cancel Planet Fitness membership by mail?
Write a letter with your name, member number, and intent to cancel. Send it by certified mail with return receipt requested to your home club’s address.
h4 What does certified mail with return receipt mean?
It is a type of mail where the post office tracks the letter. When it is delivered, the person who gets it at the gym must sign for it. A card with their signature is mailed back to you. This proves the gym got your letter and when.
h4 Can I freeze my membership instead of cancelling?
Yes, Planet Fitness freeze membership is an option. You can pause your membership for a time, often a few months, without paying the full monthly fee. You usually need to do this at your home club.
h4 What if I have difficulty cancelling Planet Fitness?
Make sure you have proof you tried to cancel (like a certified mail receipt or copy of the form). Check your contract and the cancellation policy. Talk to the club manager. If problems continue, contact Planet Fitness corporate or consider talking to your bank.
h4 How long does it take for cancellation to be final?
If you cancel before the 10th of the month, your membership should end before the next monthly charge. If you cancel after the 10th, you will be charged for one more month, and your membership will end after that month. Processing times after submitting your request can vary slightly.