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Step-By-Step: How To Change Home Club Planet Fitness Guide
Yes, you can change your Planet Fitness home club. The way you do it often depends on your membership type. If you have a Classic membership and need to move your home gym location, you will usually go through a formal process called a Planet Fitness membership transfer process, which may involve contacting the club staff directly for Planet Fitness membership assistance or using specific forms. The process is designed to help you switch Planet Fitness gym locations when you move or need a different club closer to you.
Changing your home Planet Fitness club is something many members need to do. Life changes. You might move to a new neighborhood or a different town. Your job might change locations. Maybe a new Planet Fitness opened closer to your home or work. When this happens, using your current home club might become hard or impossible. This guide will walk you through how to make that change. We will cover the steps needed to complete your Planet Fitness club transfer smoothly. Learning how to transfer Planet Fitness membership means you can keep your fitness routine going, no matter where you are. It’s about making sure your gym is convenient for you. This is a guide for anyone who needs to change Planet Fitness location for their membership.
Grasping Your Membership Type
Before you start, it helps to know your Planet Fitness membership type. Planet Fitness usually offers two main types: the Classic membership and the PF Black Card® membership. How you interact with different clubs is very different based on which one you have.
The Classic Membership
The Classic membership is the basic plan. With this plan, you sign up for one specific gym. That gym is called your “home club.” You can only use that one gym with your Classic membership. If you want to use a different gym, even just once, you usually cannot do that unless it is part of a special promotion. If you move or want to make a new club your main gym for good, you need to go through a process to officially move Planet Fitness location for your membership. This is the formal Planet Fitness membership transfer process we will talk about in detail.
The PF Black Card® Membership
The PF Black Card® membership is the higher level plan. A big perk of the Black Card is that you can use any Planet Fitness location. This means you can visit different gyms when you travel or simply pick the one that is closest to you on any given day. For Black Card members, changing the club you use most often doesn’t usually require a formal “transfer” in the same way. You simply start going to the new location more often. However, the billing for your Black Card membership is still tied to one main club. You might want to change which club handles your billing, especially if you move far away. This is sometimes called changing your “preferred club” or doing a Planet Fitness change preferred club request, even though you can still use all locations. We will explain how this differs from a Classic transfer.
Deciphering Why You Might Need a Transfer
People need to change their home club for many simple reasons.
- Moving Home: This is the most common reason. You bought a new house, or your lease is up, and you’re moving across town or to a new city. Your old home club is now too far away. You need to move Planet Fitness location to be near your new home.
- New Job Location: Your work address changed. Now, the gym closest to your job is a different Planet Fitness than your current home club. It makes sense to switch Planet Fitness gym locations to the one near your workplace for convenience.
- Just Found a Better Fit: Maybe a new Planet Fitness opened, and it’s closer to you. Or maybe your friends or family go to a different location, and you want to join them. You decide you want to switch Planet Fitness gym clubs.
- Membership Relocation: Sometimes, people refer to the whole process as a Planet Fitness membership relocation. This just means moving your gym membership from one place to another because you relocated.
No matter the reason, the goal is the same: make sure your Planet Fitness membership works best for your current life situation. This often involves a Planet Fitness membership transfer.
Learning About the Classic Membership Transfer Process
If you have a Classic membership, changing your home club requires a specific process. You can’t just start going to another club and expect it to become your new home gym automatically. You must formally request a Planet Fitness club transfer.
Here are the general steps involved in the Planet Fitness membership transfer process for a Classic membership:
Step 1: Check Membership Duration
Planet Fitness usually has a rule about how long you must be a member at your current home club before you can ask for a transfer. This rule is often 90 days from when you first joined or from your last transfer. They do this to prevent people from signing up at a club with a special low rate and then immediately transferring to a busier club. Make sure you have been a member at your current home club for at least 90 days. If you’re not sure, you can ask the staff at your current club or contact Planet Fitness membership assistance.
Step 2: Find Your New Club
Before you transfer Planet Fitness membership, know which club you want to move to. Find the address of the new Planet Fitness location you want to make your home club. It’s a good idea to check their hours, see what they offer, and maybe even visit it before starting the transfer. Make sure it works for you. This is part of getting ready to change Planet Fitness location.
Step 3: Gather Needed Information
To make the Planet Fitness membership transfer process go smoothly, have your information ready. You will likely need:
- Your Planet Fitness membership number. You can often find this on your membership key tag, in the Planet Fitness app, or on your billing statement.
- Your name and contact information (phone number, email address).
- Your date of birth.
- Your current home club location.
- The name and address of the new Planet Fitness location you want to transfer to.
- Maybe proof of address change if you are moving (like a utility bill or driver’s license with the new address). This is not always required, but helpful to have.
Step 4: Contact Planet Fitness
This is where you officially start the request to change Planet Fitness location. There are a few ways you might be able to do this, depending on the specific club and their rules:
Option A: Visit Your Current Home Club (Often Required)
Many Planet Fitness locations prefer you to handle the transfer request in person at your current home club.
* Go to your home club during staffed hours.
* Tell the front desk staff you want to transfer Planet Fitness membership to a different location.
* They will give you the needed forms or guide you through their computer system.
* Provide the information you gathered in Step 3.
* Sign any needed papers.
* Ask any questions you have about the Planet Fitness membership transfer process.
Option B: Visit the New Club
Some clubs might allow you to start the process at the new club you want to join.
* Go to the new Planet Fitness location you want to transfer to.
* Explain to the staff that you are a current member at another club and want to transfer your membership here.
* They will guide you through the process, which is similar to Option A but might involve contacting your old club for confirmation.
Option C: Contact Planet Fitness Corporate or Member Services
If visiting a club is difficult, you might need to contact Planet Fitness’s main customer service or member services department. You can often find their phone number or contact information on the Planet Fitness website or in the app under “Contact Us” or “Help.”
* Call or email Planet Fitness membership assistance.
* Explain you need to complete a Planet Fitness club transfer for your Classic membership.
* Provide your membership details and the new club location.
* They will explain the steps, which might involve sending forms by email or mail.
Using the Planet Fitness App or Website?
While the app and website are great for many things (like checking in, tracking workouts, finding club locations), they are usually not set up for a full Classic membership transfer process directly. The app lets Black Card members set a “preferred club” for billing, but that’s different from formally moving your Classic membership. For a Classic transfer, you most often need to talk to staff in person or contact member services. However, the app or website can be used to find contact information for Planet Fitness membership assistance.
Step 5: Fill Out and Submit Forms
Whether in person or through member services, you will likely need to fill out some paperwork. This form confirms your request to move Planet Fitness location for your membership. Read the form carefully. Make sure the new club’s name and address are correct. Sign and date it.
Step 6: Pay Any Applicable Fees
Sometimes, there is a small fee to complete a Planet Fitness club transfer for a Classic membership. This fee covers the administrative costs of updating your membership in their system. The fee varies by location and membership type, so ask about it during the process. This fee is separate from your regular monthly dues or annual fee.
Step 7: Confirm the Transfer
Once you submit your request and any forms, the club or member services team will process it. Ask them how long it typically takes. It might happen instantly, or it could take a few business days.
* Ask how you will know the transfer is complete. Will you get an email? A phone call? Can you check in at the new club right away?
* Keep copies of any forms you filled out or confirmation emails you receive. This is helpful if there are any problems later.
* Once confirmed, your membership is now linked to the new home club.
Table: Classic Membership Transfer Steps Summary
| Step | Action | Notes |
|---|---|---|
| 1. Check Duration | Ensure you’ve been a member for at least 90 days. | Applies to current club membership period. |
| 2. Find New Club | Choose the specific Planet Fitness location you want to move to. | Check address, hours, and maybe visit first. |
| 3. Gather Info | Collect your membership number, ID, and new club details. | Have this ready to speed up the process. |
| 4. Contact PF | Go to your current club, the new club, or call member services. | In-person at the current club is a common method for Classic members. |
| 5. Submit Forms | Fill out and sign the Planet Fitness transfer request form. | Read carefully before signing. |
| 6. Pay Fees | Pay any transfer fee if required. | Ask about the fee amount and when it’s due. |
| 7. Confirm Transfer | Get confirmation that your membership is now at the new club. | Keep proof of the completed transfer. |
This completes the formal process to change Planet Fitness location for a Classic membership. You have successfully done a Planet Fitness membership relocation.
Interpreting the PF Black Card® and Club Use
The PF Black Card® works differently. It lets you use any Planet Fitness in their system. This is a huge benefit if you travel or like to go to different gyms depending on the day. Because you can use any club, you don’t usually need a formal “transfer” just to start working out at a different location more often. You just scan your app or key tag, and you can enter.
Changing Your Preferred Club (for Black Card Billing)
Even though you can use any club with a Black Card, your membership account is still managed and billed by one specific club. This is sometimes called your “home club” or “preferred club” in their system, even though you can access others. If you move far away, it might be a good idea to change this “preferred club” to one closer to your new home. This can help with billing questions or if you ever need to speak to staff about your account in person.
How to do a Planet Fitness change preferred club for a Black Card:
- Use the Planet Fitness App: Black Card members can often update their “preferred club” in the Planet Fitness mobile app settings. Look for an option like “My Account,” “Club Info,” or “Change Preferred Club.” Select the new location you want to be linked to your billing.
- Contact Member Services: If you can’t do it in the app, or prefer speaking to someone, contact Planet Fitness membership assistance. Explain you are a Black Card member and want to change your preferred club for billing purposes to a new location. They can help you make this update in their system.
- Visit a Club: You can also ask the staff at any Planet Fitness (either your old preferred club or the new one) for help changing your preferred club setting for your Black Card.
Changing your preferred club for a Black Card usually does not require the 90-day waiting period like a Classic transfer does. It’s more of an administrative update. It also typically does not involve a transfer fee. Remember, even after changing your preferred club for billing, you still have access to all Planet Fitness locations with your Black Card. This is simply a change to which club location manages your specific account details in their system.
Fathoming Potential Issues or Questions
Sometimes, things don’t go exactly as planned during the Planet Fitness membership transfer process. Here are a few common questions or issues and what to do:
What if I haven’t been a member for 90 days?
If you have a Classic membership and need to move before the 90 days are up, your options might be limited.
* You might need to wait until the 90 days pass before you can formally transfer Planet Fitness membership.
* In some cases, Planet Fitness might have policies for members who move a certain distance away (like more than 25 miles). You might be allowed to cancel your membership instead, but this could involve cancellation fees depending on your contract terms.
* It’s best to contact Planet Fitness membership assistance and explain your situation. They can tell you what options are available based on your specific membership contract and reason for moving.
Are there fees to transfer?
For a Classic membership transfer, yes, there might be a small transfer fee. This varies by location and time. Ask about the exact amount when you start the process. For Black Card members changing their preferred club for billing, there is usually no transfer fee.
How long does the transfer take?
The time can vary. Sometimes, it’s done right away if you are handling it in person. Other times, it might take a few business days for the system to update, especially if you are dealing with member services remotely. Ask the person helping you how long it will take.
What happens to my billing?
When you complete the Planet Fitness club transfer for a Classic membership, your billing will move to the new home club. Your monthly dues will be paid to them. Any annual fee will also be handled by the new club when it’s due. If you transfer mid-billing cycle, the clubs will sort out the payment. For Black Card members changing their preferred club, the billing is still managed by Planet Fitness systems, but the new club becomes the administrative base for your account.
Can I transfer to any Planet Fitness?
Usually, yes. You can transfer your Classic membership to any other Planet Fitness location. The new club must be open and accepting new members. For Black Card members, your access already covers any location, and you can set any open club as your preferred club for billing.
What if I have a special rate?
If you joined with a special low monthly rate or promotion, that rate is usually tied to your original home club. When you complete a Planet Fitness membership transfer, your rate might change to the current rate offered at the new home club. This could mean your monthly dues go up. Always ask about the monthly rate at the new club before you complete the transfer so there are no surprises. This is a very important question to ask when getting Planet Fitness membership assistance during the transfer process.
What if I have issues after transferring?
If you run into problems after the transfer (like still being billed by the old club, or issues checking into the new club), contact the new home club first. If they cannot help, contact Planet Fitness member services for further Planet Fitness membership assistance. Keep your transfer confirmation documents handy.
Getting Help: Planet Fitness Membership Assistance
Planet Fitness wants to help you keep using their gyms. If you have questions or need help with any step of the Planet Fitness membership transfer process, reach out for Planet Fitness membership assistance.
Ways to get help:
- In Person: Talk to the staff at your current home club or the new club you want to join. They are usually the best source of local information and can help you fill out forms.
- By Phone: Call the Planet Fitness member services phone number. You can usually find this number on the Planet Fitness website under “Contact Us” or “Help,” or on your membership agreement. Explain that you need help with a Planet Fitness club transfer or Planet Fitness membership relocation.
- Online/Email: Some questions can be handled through online contact forms or email on the Planet Fitness website. However, complex issues like a full membership transfer might require a phone call or in-person visit.
When you contact them, be clear about what you need: you want to transfer Planet Fitness membership, you need to switch Planet Fitness gym location, or you need to complete a Planet Fitness club transfer. Provide your membership details right away.
Summary of Changing Your Club
Changing your home club at Planet Fitness is a simple process, but the steps vary depending on your membership type.
- If you have a PF Black Card®, you can use any club. You likely don’t need a formal transfer just to work out at a new location more often. You can usually update your “preferred club” for billing via the app or by contacting member services. This is a Planet Fitness change preferred club action.
- If you have a Classic membership, you need to complete a formal Planet Fitness membership transfer process. This usually involves visiting your current home club, filling out forms, potentially paying a fee, and making sure you’ve been a member for at least 90 days. This is how you formally switch Planet Fitness gym location.
In both cases, if you need help, Planet Fitness membership assistance is available through club staff, phone support, or online contact options. Don’t hesitate to ask questions to make sure your Planet Fitness membership relocation goes smoothly.
By following these steps, you can successfully change Planet Fitness location for your membership and continue enjoying your fitness journey at a club that is convenient for you. This guide helps you understand the process to move Planet Fitness location and complete your Planet Fitness club transfer.
Frequently Asked Questions (FAQ)
Here are some common questions people ask about changing their Planet Fitness home club.
Q: How long do I have to be a member before I can transfer Planet Fitness membership?
A: For a Classic membership, you usually need to be a member at your current home club for at least 90 days before you can request a formal Planet Fitness club transfer.
Q: Can I transfer my membership online or through the app?
A: For a full Classic membership transfer, you typically cannot complete the entire process online or through the standard app features. You usually need to visit your home club, the new club, or contact Planet Fitness member services. For Black Card members, you can often change your preferred club for billing in the app.
Q: Is there a fee to change Planet Fitness location?
A: For a Classic membership transfer, there might be a small transfer fee. This varies. Ask your club or member services. For Black Card members changing their preferred club for billing, there is usually no fee.
Q: What is the difference between a Classic transfer and changing a Black Card preferred club?
A: A Classic transfer formally moves your single-club access from one location to another. Your membership is now only valid at the new home club. Changing a Black Card preferred club updates which club manages your billing in the system, but you still keep access to all Planet Fitness locations.
Q: What information do I need to provide for a Planet Fitness membership transfer process?
A: You will likely need your membership number, contact information, date of birth, your current club name, and the name and address of the new club you want to transfer to.
Q: What happens to my monthly dues after I switch Planet Fitness gym?
A: Your billing will be handled by your new home club after the transfer is complete. If you had a special rate at your old club, your monthly dues might change to the current rate at the new location. Always check the rate at the new club before transferring.
Q: Who should I contact if I need help with a Planet Fitness membership relocation?
A: You can contact the staff at your current Planet Fitness home club, the staff at the new club you want to join, or reach out to Planet Fitness member services for Planet Fitness membership assistance.
Q: Can I use the new club right after I request the transfer?
A: This depends on how quickly the transfer is processed. Ask the staff helping you when you can expect to be able to check in at the new location. Keep your transfer confirmation.